Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analysing how you use our platform, and enabling essential functionality.

Similar technologies include web beacons, pixels, and local storage, which we also use for analytics and functionality purposes.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as security, user authentication, and accessibility features.

• Session management: Keep you logged in as you navigate between pages
• Security tokens: Protect against cross-site request forgery attacks
• Accessibility settings: Remember your accessibility preferences
• Load balancing: Distribute server requests efficiently
• Form data: Remember information you've entered in forms

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. We use this data to improve our services.

• Google Analytics: Track page views, user journeys, and site performance
• Vercel Analytics: Monitor site speed and user experience metrics
• Firebase Analytics: Understand app usage and user engagement
• Error tracking: Help us identify and fix technical issues
• A/B testing: Test different versions of features to improve user experience

Functional Cookies

These cookies enable enhanced functionality and personalisationfeatures. They may be set by us or by third-party providers whose services we've added to our pages.

• Preferences: Remember your language, theme, and other settings
• Content personalisation: Customise content based on your interests
• Social media features: Enable sharing and social login functionality
• Video players: Remember playback settings and preferences
• Chat features: Enable customer support and communication tools

Marketing Cookies

These cookies track your activity across websites to deliver more relevant advertisements and measure the effectiveness of advertising campaigns.

• Targeted advertising: Show you relevant ads based on your interests
• Conversion tracking: Measure how effective our marketing campaigns are
• Remarketing: Show you relevant ads on other websites
• Social media advertising: Enable advertising on social platforms
• Partner integration: Track affiliate and partner referrals

3. Specific Cookies We Use

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We don't control these cookies, and you should check the third-party websites for more information about their cookies and how to opt out.

• Google Analytics: Web analytics service provided by Google
• TikTok Embeds: Videos embedded from TikTok may set cookies
• Social Media: Social sharing buttons may set cookies
• Content Delivery Networks: CDNs may set performance cookies

5. Your Cookie Choices

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our site, you'll see a cookie consent banner that allows you to accept all cookies, accept only essential cookies, or customise your preferences.

Browser Settings

Most browsers allow you to control cookies through their settings preferences. You can:

• Block all cookies
• Allow only first-party cookies
• Delete existing cookies
• Set cookies to be deleted when you close your browser
• Receive notifications when cookies are set

Opt-Out Links

6. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may need to log in repeatedly
• Your preferences may not be saved
• Some personalisation features may not work
• Analytics data will not be collected
• Some third-party integrations may fail

7. Legal Basis and Your Rights

Under UK GDPR and EU data protection laws, we process cookie data based on:

• Consent: For non-essential cookies like analytics and marketing
• Legitimate interests: For essential cookies required for website functionality
• Contract performance: For cookies necessary to provide services you've requested

You have the right to:

• Withdraw consent at any time
• Access information about how your data is processed
• Request deletion of your data
• Object to processing based on legitimate interests

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We'll notify you of any significant changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about our use of cookies, please contact us: