Last updated: 25 May 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide a better experience by remembering your preferences, analysing how you use Plugg, and enabling essential functionality.
Similar technologies include web beacons, pixels, SDKs, tags, device identifiers, and local storage. We refer to these collectively as cookies in this policy.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website and services to work properly and cannot be disabled through our consent controls. They enable core functionality such as security, authentication, accessibility, and cookie preference storage.
- Session management: Keep you signed in as you move between pages
- Security tokens: Protect against cross-site request forgery and related attacks
- Accessibility settings: Remember accessibility choices where supported
- Load balancing: Distribute server requests efficiently
- Consent records: Remember your cookie preferences
Analytics Cookies
These cookies help us understand how people interact with Plugg by collecting and reporting information about usage and performance. Where required by law, we only use analytics cookies after you consent.
- Google Analytics: Track page views, user journeys, and site performance
- Vercel Analytics: Monitor speed, Core Web Vitals, and user experience metrics
- Firebase Analytics: Understand app usage and engagement
- Error tracking: Help us identify and fix technical issues
- Experiment measurement: Compare feature performance to improve user experience
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we add to our pages.
- Preferences: Remember language, theme, and other settings
- Content personalisation: Tailor content based on your interests
- Social media features: Enable sharing and social sign-in functionality
- Video players: Remember playback settings and preferences
- Support features: Enable support and communication tools
Marketing Cookies
These cookies track activity across websites to deliver more relevant advertising and measure advertising campaign effectiveness. Where required by law, we only use marketing cookies after you consent.
- Targeted advertising: Show ads based on interests and interactions
- Conversion tracking: Measure campaign effectiveness
- Remarketing: Show relevant ads on other websites
- Social media advertising: Enable advertising on social platforms
- Partner integration: Track affiliate and partner referrals
3. Specific Cookies We Use
The cookies below are examples of cookies and local storage items that may be used on Plugg. The exact list can vary depending on your device, browser, region, consent choices, and the features you use.
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
| locale | Remember your language preference | 1 year | Essential |
| Cookie consent preference | Remember your cookie preferences | 1 year | Essential |
| _ga | Google Analytics user distinction | 2 years | Analytics |
| _ga_* | Google Analytics session state | 2 years | Analytics |
| va-* | Vercel Analytics performance measurement | Session | Analytics |
| theme | Remember your theme preference | Persistent | Functional |
4. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. We do not control every cookie set by those providers, so you should review their cookie and privacy information for more detail about their practices and opt-out options.
- Google Analytics: Web analytics service provided by Google
- TikTok embeds: Embedded videos from TikTok may set cookies or use similar technologies
- Social media: Sharing buttons, social sign-in, and embedded content may set cookies
- Content delivery networks: CDNs may use performance and security cookies
5. Your Cookie Choices
You have several options for managing cookies:
Cookie Consent Banner
When you first visit our site, you may see a cookie consent banner that lets you accept all cookies, accept only essential cookies, or customise your preferences. You can change non-essential cookie choices later where the preference controls are available.
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Set cookies to be deleted when you close your browser
- Receive notifications when cookies are set
Opt-Out Links
You can also opt out of specific analytics services through provider tools and privacy pages:
6. Impact of Disabling Cookies
If you disable cookies, some features of our website or services may not function properly:
- You may need to sign in repeatedly
- Your preferences may not be saved
- Some personalisation features may not work
- Analytics data will not be collected for your visit
- Some third-party integrations may fail
7. Legal Basis and Your Rights
Where cookie data is personal data, we process it under the legal basis that applies to the cookie category and your region.
- Consent: For non-essential cookies such as analytics and marketing where consent is required
- Legitimate interests: For essential cookies required for service reliability, safety, and security
- Contract performance: For cookies necessary to provide services you request
You may have rights to withdraw consent, access information about processing, request deletion, object to certain processing, or complain to a regulator. See our Privacy Policy for more detail about privacy rights and how to exercise them.
Irish Users
Irish users can contact us first with cookie or privacy concerns and may also raise concerns with the Data Protection Commission.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, providers, or legal obligations. We will post the updated policy on this page and update the last updated date when changes are made.
9. Contact Us
If you have questions about our use of cookies or similar technologies, contact us:
- Email: support@plugg.in
- Subject: Cookie Policy Inquiry
- Mail: Plugg Privacy Team
- Plugg Ltd.
- 1d Zetland House, 5-25 Scrutton Street
- London, England, EC2A 4HJ
Email: support@plugg.in
Subject: Cookie Policy Inquiry
Mail: Plugg Privacy Team
Plugg Ltd.
1d Zetland House, 5-25 Scrutton Street
London, England, EC2A 4HJ