Last updated: October 29, 2025
1. Agreement to Terms
Welcome to Plugg! These Terms of Service ("Terms") govern your use of our platform, website, and services. By accessing or using Plugg, you agree to be bound by these Terms and our Privacy Policy.
If you don't agree with these Terms, please don't use our services. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.
2. Description of Service
Plugg is a creator economy platform that connects content creators with brands, audiences, and opportunities. Our services include:
- Content creation and publishing tools
- Creator discovery, audience engagement features, andpersonalised content recommendations. These recommendations may be influenced by your activity on the platform, the popularity of content, and algorithms designed to show you relevant material, in compliance with transparency requirements under laws such as the EU Digital Services Act.
- Brand partnership and collaboration opportunities
- Deal and affiliate program management
- Analytics and performance tracking
- Payment processing for creator programs
- Community features and social interactions
3. Eligibility and Account Registration
To use Plugg, you must:
- Be at least 13 years old (or the minimum age in your jurisdiction)
- Be at least 18 years old to participate in creator monetization programs
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Have the legal capacity to enter into these Terms
You're responsible for all activities that occur under your account. If you believe your account has been compromised, contact us immediately.
4. User Content and Conduct
Content Standards
You retain ownership of content you create and upload to Plugg. However, you grant us a non-exclusive, worldwide, royalty-freelicence to use, display, and distribute your content on our platform.
Prohibited Content
You may not post content that:
- Violates laws or regulations
- Infringes on intellectual property rights
- Contains hate speech, harassment, or discrimination
- Promotes violence or harmful activities
- Is sexually explicit or inappropriate
- Contains false or misleading information
- Violates privacy rights of others
- Contains spam or excessive promotional content
Content Moderation
We reserve the right to review, moderate, or remove content that violates these Terms, our community guidelines, or applicable laws (including but not limited to the EU Digital Services Act and the UK Online Safety Act). This process may involve automated tools, including AI-powered systems, as well as human review. If your content is actioned, we will generally notify you and provide an opportunity to appeal, where appropriate and legally required. You are solely responsible for the content you post and ensuring it complies with all legal and platform requirements.
5. Creator Program and Monetization
Eligibility
To participate in creator monetization programs, you must meet our eligibility criteria, which may include content quality standards, audience size requirements, and compliance with platform guidelines.
Payments and Commissions
- Creator payments are processed according to our payment schedule
- Commission rates vary by partnership and are specified in your creator agreement
- You're responsible for applicable taxes on earnings
- Minimum payout thresholds may apply
- We may withhold payments for policy violations or fraudulent activity
Brand Partnerships
Brand collaborations must comply with relevant advertising standards and relevant disclosure requirements. You must clearly label sponsored content and maintain transparency with your audience.
6. Intellectual Property Rights
Plugg and its content are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our platform or content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or attempt to extract source code
- Create derivative works based on our platform
If you believe your intellectual property rights have been violated, please contact us with a detailed notice.
7. Privacy and Data Protection
Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy, which forms part of these Terms. By using our services, you consent to our data practices as described in the Privacy Policy.
8. Third-Party Services and Links
Our platform may integrate with or link to third-party services, including:
- Social media platforms
- Payment processors
- Analytics services
- Partner websites and services
- Embedded content from other platforms
We're not responsible for the content, privacy practices, or terms of these third-party services. Your use of third-party services is governed by their respective terms and policies.
9. Disclaimers and Limitations of Liability
Service Availability
We strive to maintain service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.
Disclaimers
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Plugg shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
10. Indemnification
You agree to indemnify and hold harmless Plugg, its affiliates, and employees from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.
11. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your account if you:
- Breach these Terms or our Privacy Policy
- Engage in illegal or fraudulent activities
- Pose a risk to our platform or other users
- Violate community guidelines or content standards
Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes. We may use automated systems, including AI, to detect activities that may warrant account suspension or termination to protect platform integrity.
12. Dispute Resolution
We encourage resolving disputes through direct communication. If that's not possible:
- Most disputes will be resolved through binding arbitration
- Arbitration will be conducted under established arbitration rules
- You waive the right to participate in class action lawsuits
- Small claims court disputes may be excluded from arbitration
Complaints (Irish Users)
If you are based in Ireland and have a concern, please contact us first. You have the right to lodge a complaint with the Competition and Consumer Protection Commission (CCPC) at ccpc.ie if you believe your consumer rights have been infringed.
13. Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any legal proceedings must be brought in the courts of [Jurisdiction].
14. Miscellaneous
- These Terms constitute the entire agreement between you and Plugg
- If any provision is found unenforceable, the remainder will remain in effect
- Our failure to enforce any right doesn't waive that right
- You may not assign these Terms without our written consent
- These Terms are binding on your heirs and successors
15. Accessibility
Plugg is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including those outlined by the European Accessibility Act (EAA) where applicable. If you have difficulty accessing any part of our service, please contact us.
16. Contact Information
If you have questions about these Terms, contact us:
Email: support@plugg.in
Mail: Plugg Legal Team
Plugg Ltd.
1d Zetland House, 5-25 Scrutton Street
London, England, EC2A 4HJ