How we protect your data
Last updated: 10/15/2025
Last updated: 10/15/2025
Welcome to Plugg ("we," "our," or "us"). We're committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use our platform, website, and services.
By using Plugg, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please don't use our services.
We use your information to:
We use various analytics providers and tracking technologies to understand how our platform is used and to improve your experience:
You can control cookies and tracking through:
Note that disabling certain cookies may affect functionality. For users in the UK, we adhere to the guidance from the Information Commissioner's Office (ICO) regarding cookies, ensuring you have clear choices and control over non-essential cookies.
We may share your information in these situations:
We never sell your personal information to third parties for their marketing purposes.
We implement industry-standard security measures to protect your data:
While we strive to protect your information, no method of transmission over the internet is 100% secure.
You have the right to:
To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable data protection laws.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You may contact us to exercise your rights or file a complaint with the California Attorney General's office if you believe your privacy rights have been violated.
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions where applicable.
For transfers of data from the European Economic Area (EEA) to countries not deemed adequate by the European Commission, we rely on Standard Contractual Clauses (SCCs) and may implement supplementary measures where necessary to ensure a level of data protection equivalent to that in the EU.
For transfers of data from the UK, we rely on UK adequacy regulations (such as for transfers to the EEA and other countries deemed adequate by the UK Government). For transfers to other countries, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement (IDTA) or the Addendum to the EU Standard Contractual Clauses, to ensure your data protection is not materially lowered and is consistent with UK data protection law.
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13\. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
For users between the ages of 13 and 18, we may provide additional protections. In the UK, we are committed to complying with the Online Safety Act and implementing appropriate measures to protect users under 18, which may include age assurance processes and specific content suitability measures. The data processed for these purposes will be handled in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Our analytics providers have their own privacy policies that govern their collection and use of data. We encourage you to review their policies:
You may opt out of certain third-party analytics by visiting the links above and following their opt-out procedures.
If you have questions about this Privacy Policy or our data practices, contact us:
Email: support@plugg.in
Mail: Plugg Privacy Team
Plugg Ltd.
1d Zetland House, 5-25 Scrutton Street
London, England, EC2A 4HJ
If you need clarification about how we handle your data or have specific privacy concerns, we're here to help.
Send us your question and we'll get back to you as soon as possible.